What in the same hell is going on at the Hickman Hills Post Office in KC Mo I just call and ask them why I haven't received any mail Sat 2-13-2021,& Tuesday 2-16-2021, where are the mail carrier, the lady told me we wouldn't see and today either Wednesday 2-17-2021 cause the carriers call in what sounds like the dam Post Office needs to hirer more people that wants to work, this is crazy I need my dam mail, guess I will go pick it up since no one is delivering. Dam shame.😠😡😠😡
Problem: Priority Express item
We were expecting a Priority Express item in our 64134 POBox by noon, 8/13/20. Online tracking showed it as both "arrived" and "out for delivery" at the 64134 Post Office before 10am on the 13th. But it wasn't delivered. Kept checking the online tracking history. Nothing more until 6 days later, 8/19/20, when it arrived at the regional facility in Colo Spgs, CO, and then "departed" later that evening. Next, on 8/22/20, it arrived at the KC regional facility. The following evening it "departed" the regional facility and was again "in transit to the destination" at 7:22pm. That is its last entry in the online transit history. (For the record, I also signed up for text notifications.)
As a matter of fact, the item WAS finally delivered to our POBox on 8/24/20. But it was NEVER scanned as "received", "out for delivery" or "delivered" by the 64134 Post Office. Because of mis processing at several points by 64134, for all your system knows that extremely important piece of Priority Express mail is still moving around from one unknown place to another--or forever missing.
I want to complement your postal workers in the Hickman Mills Office. I have been in the post office several times and the ladies have gone above and beyond to help and track my mail. The Postman from our old apartment complex on College Lane has always been friendly and helpful. Thank you for your service.
I asked for the Hickman Mills office to hold a box on Friday knowing it was raining and I would not be home. The boxes were expensive printed material. Both packages were left on the front porch with rain and got wet. Why would a postal worker leave that there in the rain? Why did they even bring it? When I spoke to the person at the post office, she was rude and let me know that she was too busy to check on whether the carriers read their notes. Not really excited about the customer service.
Any time United States Postal Service workers screw up, and they frequently do, write a complaint, and send it to the Post Master General in Washington, District of Columbia (D.C.) ... https://howtodothings.com/business/how-to-file-a-complaint-with-the-postmaster-general
• Replied to NFleming
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