Package says it was delivered but it wasn't. Lots of mail in our neighborhood is going to the wrong address and it's impossible to get someone on the phone, I've tried for the last week. How is anyone being held accountable for being downright incompetent!? It is infuriating and after reading other comments, I see this is an ongoing problem.
We ordered a package via Amazon and the tracking shows UPs Sure Post. I got the message "Delivered" but I haven't received the package. When I called the UPS, it was showing the package is delivering through post office. Tried to call Farragut Post office, but no one is answering or the message is useless. Package is delivering to wrong address.
same. Trying to get someone on the phone is impossible and infuriating.
• Replied to Andover resident
Mail carried on 12/16 left 7 packages out in the open for residents to sort through. This is at least the 2nd time this has happened and it is unacceptable. It is the job of the post office to deliver mail. It is not the residents job nor the management company's job to deliver mail. They need to deliver packages to doors like they are being paid to do.
Mountain View Management
We have a different postal carrier now almost every day. They are coming in our lobby door instead of in the side door as always instructed to do. The ones coming in the lobby door just lay our mail down on the patient sign in counter and NEVER pick up our outgoing mail. I have tried to call your office, but NEVER get an answer. Please, Please instruct the mail carrier to "at the very least" ask our front desk personnel if there is any outgoing mail!
I don't know who the carrier is for Farmington Subdivision, but they are beyond horrible. Mail is just left all over the neighborhood. They must figure the residents will sort it out, which we usually have to do. I don't know how many times I have complained, but nothing ever gets done about it.
I wish your carriers would stop leaving me Kenneth W. Longs mail. So far it has only been junk mail, and I ant forwarding it or spending anymore time with it. Now his address is 9132 Carlton Circle, Knoxville TN . My address is 9129 Carlton Circle, Knoxville TN 37922
TERRIBLE, simply awful. Cannot get person to answer national 800. Can't get through on my PO # - Farragut, TN. need info, website not updated on parcel delivery correctly. Tried over and over and over....A for profit company would NEVER be so horrible. No wonder USPS loses $ with this kind of service!!!!!
Totally incompetent farragut TN location. Maybe their all like this, but problem after problem getting my mail and no matter how many times you take your time to speak with an employee, the problems are never corrected. Further, just try finding someone there to actually care or give a darn. I ask to speak with the postmaster and he doesn't even work on site. And they wonder why the post office consistently looses money?? Doesn't take a brain surgeon.
Have had mail missing once a week for a month now. Called number and as listed in other reviews "no answer." Today ten pieces of mail put in neighbors box. One of which was a government document. Last week it was a utility bill that I did not receive at all. Cost me $7 for not being on time.
Let's be honest folks. They are just like the politicians. Give me your money and take a hike consumer.
Well, like some other folks, I tried the phone many times with no luck. (I'm wondering why even bother to have one.) Then I found the postmaster's name and .gov email published on a post office hours site so I thought I would try that. Darlene M. Rickard. Well, that email doesn't exist. Why am I not surprised? I just want to know why I haven't had mail delivered in 4 days now.
I'm wondering if you hire employees that can read, or do you have to school them after they are hired? Our mail carrier is constantly stuffing items in our mailbox that clearly say "DIPLOMA ENCLOSED DO NOT BEND or PHOTOS ENCLOSED DO NOT BEND." Am I missing something or does that seem pretty plain english to me!!
I am aware they handle massive amounts of mail, however if they cannot follow simple instructions, I really think they need a new profession that does not include reading!!
We are constantly looking for mail we are supposed to receive and our neighbors in most cases but not all have it in there mail box. It has been really bad in the last month. I think if you drive past the box you have mail for you should not just deposit it in someone's box in hopes that it will be given to you. It should be driven back to the box it belongs.