Terrible. My mail is always thrown on the floor in front of my mailbox when deleievered. Many times my things have become lost in this ridiculous system. If you are able to, just send your items through UPS, they at least respect your things unlike the State College post office.
It would be nice to ACTUALLY GET OUR MAIL!!! We haven't been getting IMPORTANT information that we need because it IS NOT being delivered or when we do it's ALWAYS LATE!!! State College, PA postal service should be ashamed. They don't even have a regular person for the Martin st. route in State College, PA.
The rudest possible female at the counter who gave me WRONG information about shipping a small packet international! Then I filed a complaint about all my international packets that did NOT arrive. I was told the person who handles that would phone me. SHE never did! I spent a fortune to mail packets to help the poor in Africa and not any arrived and I cannot track them nor file a claim since the workers failed to put the proper tracking numbers on them!
The postal people who deliver to Foxdale Village are the best, especially our regular Dave Rogus. Dave always has a smile and goes out of his way to be helpful. He warms to any little kids around (usually grandkids) and has an on-going joke with one who spends summer days with her grandparents. The subs do a great job too! No complaints from anyone I know here.
I checked the tracking on a care package I sent my daughter and it said it was undeliverable. I called the State College PO and was told I wrote East instead of West on the box. It was my mistake but the postal worker was nice enough to call the mail carrier and alert him of the mistake. There is a blizzard hitting PSU so I really didn't think the package would be delivered today. I just received a text from my daughter who has been snowed in all day that she got it. Both employees went above and beyond to get that package to my daughter. I appreciate their effort! Thank you!
I have to disagree with the other people complaining.
The cats at this post office are all right with me, Man! I usually come in drunk & always have the same boring requests, and I find them to be very friendly, helpful and tolerant. Keep on Rockin!
Your mailmen who deliver to Village at Penn State Condo's are morons. They independently decide who should get their mail. Deliver the darn mail. I live here. I pay taxes. Just because I dont get alot of mail does not mean my mail delivery should be cut off by some moron. Not happy with your postmaster and his morons. Sorry there is no other way to describe my frustration.
I spoke to a representative on the phone today. She was very short with me, insisting that due to the volume of mail they have to deal with she couldn't help me. I recently moved. A letter was sent to my new address before my name was on the mail box. I explained this and she insisted again that due to the volume of mail she couldn't help me. Eventually she told me that the letter was returned to the sender, which was all I needed to know. Her attitude was disgusting.
I would like to make a complaint against The Post Office in State College, PA, I have a package that got loss they were never delivered to my house on 5/9/201, I am so upset I have been talking with a service rep they are very rude and don’t help.
Had to use the Post Office twice in last two months. Same experience both times. Was really disappointed by the overall experience at the State College Post Office. Employees are not friendly (except one seemed nice) They are understaffed. Bad atmosphere. Do not seem to have an efficient process. And they really do not want to help their customers.The UPS store was much more pleasant and enjoyable. Need new leadership.