I can't get through to the phone number. Our mail carrier is leaving our gate unhinged (dangerous for our dogs), giving us other people's mail, and for the second time in a week have "held at post office by customer request" - which we never requested and is also not at the post office. The mail going to the wrong place has led to disruptions in utility services and another company we do business with. Completely unacceptable that you can't even get through when there is a problem, let alone multiple problems.
We Have not been receiving our mail. We got it one day last week, and according to the mail app on my husband's phone, we are missing at least 10 pieces of mail, including our American Express bill. Tried the phone#, and it went to fax. (and they are planning to increase the price of stamps in spite of very poor service)
I called the 513-751-4384 number. It went to the fax machine. I never was able to actually contact someone at the post office. I sent a letter to the Postmaster in February 2021. No one ever called me or responded to my letter. That's why I am calling because I want a status update from someone. The mail delivery service is suspect. Packages are left outside of the mailboxes where anyone can steal the packages, even when "signature confirmation" is paid for by the sender. Please answer the phone and please respond to written communications. Thanks. NOTE: I'm not going away and will continue to call until I talk to a person.
My n my husband stimulus checks were delivered by irs to post office on March 26,2021, and I am still waiting on them to arrive. It has ridiculously long time and I was wondering how much longer I have to wait. The checks are needed desperately my n husband and I have both lost our jobs, had to sell our vechicles.
Two passport appointments canceled in a row. I don’t have any confidence that we can schedule another appointment here. Canceled the day of the appointment and left us in a bind.
Terrible business and service.
I just read a comment below about no longer doing passport service. Why do they allow you to schedule it then? There’s never any consequence for crappy post office or government services. Everyone gets to keep their jobs and get raises.
This place is staffed by the laziest, most apathetic people you can find. They do not wish to do their job, begrudge you for making them work. They do not knock when delivering a package, they leave no notice, they're unpleasant when you ultimately have to drive to the office to pick up the package they were paid to deliver, essentially taking money and not providing the service they're paid to do. I am not the only one that can't stand the staff here and have no choice. I hope that USPS some day maybe does something about it and gets some actually decent staff in there and fire these lazy people.
The letter carriers delivering to the property I manage have been asked many times to secure packages delivered in the key-lock parcel boxes, and then leave the keys in resident mailboxes. The letter carriers continue to disregard my requests, as soon as I walk away. Meanwhile, packages are either (1) unsecured when there are secure boxes available for the letter carrier to use, or (2) placed in the parcel boxes but keys not placed in resident mailboxes. In one instance today (1/17/17) I found parcels for three different apartments in the same parcel box, still unsecured.
Our regular letter carrier is on medical leave and is rumored to be returning at the end of the month. He handles parcels in the appropriate manner and does his job very well. We plan to bake a cake in celebration of his return.