Shannon Plaza Post Office - near me location, phone, and lobby, Retail, last collection open hours at today or at Saturday, Sunday

3710 Shannon Rd, Durham, NC 27707

Contact Numbers

Phone: 919-321-4538
Fax: 919-493-0587
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 12:00pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

West Durham
3520 Kangaroo Dr
2.3 miles away

323 E Chapel Hill St
2.8 miles away

Chapel Hill
125 S Estes Dr
3.2 miles away

Research Triangle Park
65 Tw Alexander Dr
3.7 miles away


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I live on Melstone Turn, Durham 27707 and recently (twice in the past 2/3 weeks) the mailman has forgotten to collect the mail from our community box with the red flag up. It happened again today 7/15/22. I believe the mailman today, as on the last time, was a relief since I only got a glimpse of him. Please remind him to collect the mail.


I would like to purchase a po box at this location. Can that be done online?


2000 Y2K is going to destroy everything ! 2001 Anthrax is going to kill us all ! 2002 West Nile Virus is going to kill us all ! 2003 Sars is going to kill us all ! 2005 Bird flu is going to kill us all ! 2006 Ecoli is going to kill us all ! 2008 Financial collapse is going to kill us all ! 2009 Swine flu is going to kill us all ! 2012 The Mayan calendar predicts the world will end ! 2013 North Korea is going to cause WWIII ! 2014 Ebola virus is going to kill us all ! 2015 ISIS is going to kill us all ! 2016 Zika virus is going to kill us all ! 2020 Corona virus is going to kill us all ! The truth is fear is going to kill you Turn off your TV Task off your mask; you look like an idiot A mayor cannot mandate something if the United States Constitution overrides it. You work for the United States Government Read the Constitution Stuff your mask up your ass!!!!!


HELP! why is there no way to email you? I was told first that my package was delivered. It never was. I talked to someone who found that there were TWO STAMPS on my package..delivered. and then 'delivery delayed' Today I tried automated help. The address was wrong. also, they said they have NO info for me...though I provided both a tracking number and case number. tracking number 9341920111404390392548 and a case number 07767387 My name is Elaine Bauman 919-824-7120; my address is 4130 Garrett Rd. Apartment 812 Durham, NC 27707 the product cost about $40 latest was 'delivery delayed' please make good on this


where can i go to change my address for free


We have a forward order active but mail still appears in our box ( neighbors are checking). This is nothing new. One time I paid ( 14$ a week)to have special weekly delivery to our vacation home and they still would leave mail in our box. The reason they give when these things happen is there’s a substitute delivering or someone didn’t see the notice. That’s not a reason!! They should say we will see to it that this doesn’t happen again and DO something about it! I have gone through this every time we forward or pay for special service. EVERY TIME! At both Shannon and kangaroo dr POs. I called the number they list which is an 800 number and after listening to a list of choices the wait time for my call to be received was an hour and 15 minutes! So I got another number for the Shannon location and got the Raleigh PO consumer affairs office with another long list of choices. The whole thing is a mess and the PO should be abolished or fixed. And it looks like it will never be fixed. The incompetence is incomprehensible ! And the attitude is “ we don’t care” with a few individual exceptions.


Missing 3 packages - no response from USPS with multiple messages left at 800-number. Tracking reports them as having been delivered to my (locked) mailbox two days ago. No sign of the packages nor response from USPS!! Delivered to a "mystery" location is not the same as delivered to intended recipient!!!


Shannon Road office. Totally unacceptable customer service. A male at the window was a complete jerk. Not helpful, not customer service oriented and total jerk. Should be removed from the window and be made to empty waste baskets because he clearly is not able to interact with customers in a helpful way.


We have an excellent postman. That means missing packages are not his fault. I've lost track of how many packages were called Delivered, with instructions to "See if my neighbors got it." Repeat: We have an excellent postman. My kids and I (I'm crippled) are home all day. Delivered, dear people, means I picked up my sake set. Then I picked up my reordered saki set. Then I picked up my Irises that were supposed to be delivered by now. One question. As it wasn't delivered, someone (not my postman) is sipping sake and dreaming about the irises - and other purchases, I never received. Delivered means I got it. Delivered doesn't mean my neighbor got it. Delivered doesn't mean someone at Shannon Station got it. Please God deliver me from you! Get it?

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