Steele Creek Post Office - near me location, phone, and lobby, Retail, last collection open hours at today or at Saturday, Sunday



NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

10926 Quality Dr, Charlotte, NC 28278

Contact Numbers

Phone: 704-504-9809
Fax: 704-504-9984
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.





  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Airport
4800 Express Dr
3.3 miles away

Minuet Annex
430 Minuet Ln
4.3 miles away

Pineville
206 College St
4.4 miles away

Starmount
6241 South Blvd
4.4 miles away

Reviews

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This is not a review, it is a message since you cannot get a human at the 800 number and the local station keeps their phone off of the hook. I put 2 pieces of mail in my box that were picked up on Tuesday. One is tracking fine, the other says the post office is awaiting receipt of the mail piece in spite of the fact they were both picked up on the same day. If anyone has seen Priority mail with a tracking # of 9405503699300030007245 please make a post here. Thank you.
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My package was left on top of my mail box. Took pictures of this, not the first tim my package was laying on top of my box.
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I was told my package I sent was delivered but the tracking number has yet to say delivered. All it says is “Delivery attempted- no access.” My post office tried calling this location to see what’s going on where is my package. They told her it was in fact delivered more then 2 months ago. You need to mark this as delivered because I can not get a refund for the merchandise I returned until it says delivered! Please help me tracking number 9405511899564279690856 I have tried to call you guys 4 times today and no one is answering. I was hoping you could mark as delivered or send me a letter via email saying this package has been delivered so I can resolve the issue with my bank.
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Hi we're really struggling with our postal service in our neighborhood. In the past 18 months we've dealt with the following: 1. Twice we've had mail held only to find that it was shoved in our mail slot (we have a community box) to the point that there was damage to the mail. We now ask a neighbor to take in our mail when we travel. 2. We've had mail forwarded for 2 weeks to our mountain place in Asheville and only had 3 pieces actually show up in Asheville. The rest (including my vehicle registration) was lost 3. We've had tracked items (usually dog meds) marked as delivered but never showed up in our mail box 4. We've received other people's mail and they have received our mail. This usually happens once a month. I know the USPS is going through tough times but most of the above is human error not system error. Pat Rimron
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This is Not a review it is a complaint Shipped with USPS Tracking ID: 9300120111405727763687 Saturday, January 9 7:00 PM Delivered Charlotte, NC US 6:10 AM Out for delivery Charlotte, NC US I NEVER Received it so the driver either dropped it at the wrong house or they took it home I want the Post Office to give me my money back or find my package
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On Saturday the carrier was going about 40 mph down O'Hara Drive in front of my house at about 2pm . There are Speed Limit signs in this section, both directions . He probably missed someone as usual . There was some children playing kick ball in their driveway . I have gotten mail from 2317 or 2517 or 2617 and they have gotten my mail as well . Another problem he has is Stop Signs, there is a reason why they put them up, to control traffic ...
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Is their a reason why the postal carrier will not properly put the flag down when the flag is up when their is mail inside the box.
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Yesterday the mail never got here today I saw the postal worker speed down my street without stopping at a single house and your phones just give a busy signal. I understand the world is pretty much falling apart so I excused yesterday, but no reason she should be speeding and not stopping at houses that obviously have mail to be delivered to.
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Does this new young carrier know what’s she doing...I live on Taylor Ridge Ln and have not gotten any mail since Friday and it’s Monday..I have seen her go back to homes to put mail in she left behind..Tell her to please pay attention our mail has gone to other residents in the past few wks..4~28~20
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Very disappointed to drive up and discover they no longer have an outside drive up mailbox. It is a inconvenience and hardship for disabled people among others to have to park and get out of their vehicle to get to a mail receptacle just to drop off their mail. Please think about the disabled and reinstall drive up mail boxes at this location. Thank you
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I was signed up to get notices of what would be in my mail did not get any after awhile. I did not cancel it, but it is not working now at all. I also do not get package delivery information. I did not cancel that either. I sent an important mail for my cats rabies tags, and asked for, and paid for, information when it was delivered. I never got a thing. This is really not good.
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Almost every other month our apartment communities mail box are left open for anyone to access our mail. Us as residents and the office call and has never had anyone answer. The office has to close and take time away from residents to go to the post office and request it to be closed and locked. Which then takes hours.
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Mailed my 85 year old Mother in Lenoir NC a birthday card from my house, flag up, on 10th of April. She has yet to get it. Did receive junk mail that day and card was gone. Also, last month I had to paid 2 late fees because my Att and JC Penny's bills did not come. What is going on with service in the Tara Gate Farms and Steele Creek area? Do I have to start paying everything on line? Disappointment is great with service from the USPS~
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My package still out for delivery and it's after 9 pm..too many times this has happened. No note in my mailbox. No package. So I will have to take time off work to drive up to post office....just deliver the freaking package geez!!!!!!
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I think everyone needs to stop blaming the mail person for untimely delivery issues. Look into your national/state/local government cutbacks for USPS and I'm guessing there in lies the problem...
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I am so sick and tired of this post office!! I do not know who delivers mail to my address but they have got to be the slackest person ever! I cannot tell you how many times i receive no note in the box and come to find my package has been sitting at the post office for days. what is wrong with these people? then when rushing up to pick up the package, im told they pull their drivers in at 7pm ...Well I do not even get my mail anymore until 8pm so how is this possible??? Stupid, Dumb, I am absolutly tee'd off !!!!!
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On a regular basis now our mail is put in our neighbors mailbox. This is happening at least 4 times a week which seems to be very excessive. Really would like someone to look into this and help try to minimize this happening. There is a lot of confidential mail being placed in other peoples mail boxes.
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We have the same problem in my neighborhood in the Steele Creek area. I receive my neighbors mail, quite frequently & mine goes to another neighbor's. I've lived here for a few years & it never gets better. It's certainly not very professional, on the mail carriers part. I don't know how to complain about it, as nobody answers the phone. If anyone can advise a solution, it would be welcome.
• Replied to Falcon Ridge Community

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On several occasions lately, a substitute USPS truck (a regulation style van) has serviced our street (Crosshaven Dr) in a very erratic manner. He has driven up and down the street in a very confused manner, made U-Turns, and repeatedly made many trips back-and-forth in a very fast and unsafe manner. Not the usual routine that the regular driver makes. On these days, we have received no mail. It seems as though he has not sorted the mail properly, and is traveling from address to address in a haphazard and random sequence.
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I use to get my mail by 4:00 and now I am getting it around 8:00 pm What is going on with this post office??? I get others mail in my box that live on other streets...Can we not hire people that can read anymore.... Something needs to be done to stop this!!!!
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I think everyone needs to stop blaming the mailman and or mail woman for this issue. It's time to look at your national/state/local government cutbacks for USPS. I'm guessing there in lies the problem...
• Replied to IRRATE

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My letter carrier picked up my out going mail and the mail never reached it's destination. Because of this my credit card show I did not pay for the month & I had to pay penalty charges! Because someone working there was incompetent!
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I am in Charlotte for a few months and have my mail temporarily delivered here. I have had nothing by negative experiences with this post office. Every time I try to call this office the line is busy. Why don't they ever pick up their phones? I had a package delivered and was tracking it. Apparently it was out for delivery but sent back due to non sufficient address. I called the USPS postal center about my package and why it was sent back. They told me they were not sure since they had the address correct. They said the label may have scratched off or something and they would send it out for re-delivery. I told them to deliver it to my front door and I have yet to see my package. It has been 3 days. I called them again, line is busy. I went to the post office, no package there. My package is sitting in a black hole somewhere. This office is a joke. I have never had to deal with this back home or any other post office for that matter.
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WORST CUSTOMER SERVICE IN CHARLOTTE. Carrier had a package for us today, and rather than place it on the doorstep, he threw it about 20 feet instead. Good thing it wasn't glass. I've tried calling several times today to complain, but the phone is always busy. Guess that way they don't have to listen to complaints. No wonder Fedex and UPS are running UPS out of town. Good riddance.
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PISSED off customer! Left work 2 hours early to wait for a package (RX glasses) that was "out for delivery" and required signature,according to tracking info. I heard the mail truck in the neighborhood,so waited downstairs at LR door for my package which required signature. After a few minutes, no longer heard the truck and there was NO KNOCK at the door/ringing of doorbell. I go to the mail box to check the mail and my mail was delivered, but driver apparently TOO LAZY to get out of truck to have me sign for my package which was NOT DELIVERED!USPS wonders why they're losing money and can't compete with other carriers?? Here's your prime example as to WHY you're customers LAST RESORT!!
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I agree with you. My fiancee and I are having terrible experience with this post office. BE AWARE! Our carrier is opening the mails looking for checks, signing packages on my behalf and keeping the items inside the envelope. After we complained about her now she is retaliating. She is sending our packages back to original departure knowingly and intentionally just to be vindictive. This is like a nightmare. I am constantly watching the tracking numbers on the website, watching her from the window to see what she is doing next. She also left our mail purposely to neighbors's mailbox to make it very inconvenience.But why??? Because we did not let her keep stealing and destroying our stuff. I have evidences what she did. I am putting all the information together to take to the Police Department. We complained about her to the managers but I do not think they are going to take any action against her.,.
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This post office is absolutely horrible like most others! Full of lazy government workers that do not want to do their job. Called the other day to ask why a package was not delivered to my home and got a very RUDE, UNPROFESSIONAL, LAZY guy named CHRIS! He did not want to look up my tracking info and update me as to what was going on. He actually huffed and puffed when I asked him to please find out why my package was not delivered. He finally decides to look into it and gives me a false reason as to why my package was not delivered. I don't know what has happened to the post offices of the United States of America but the worker are the most LAZY and INCOMPETENT people ever!! It amazes me that these people get paid well and great benefits to be such bums!
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